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Accessing SATRA Member-only content

Member authentication on the SATRA website does not require you to have a username and password. Instead, we use your company email address to authenticate you. The process involves you receiving an email containing the access link that is valid up to 180 days.

To generate an email containing the access link:

  1. Visit www.satra.com
  2. Click on the Member area button
  3. Click the option labelled “Member Access” from top right menu
  4. A form is displayed in the menu – enter your company email address and click “Continue”.
  5. A message will be displayed saying that the membership team will be in touch.
  6. If you are registered as a SATRA member, check your company email account for a message from webpass@satra.com with the subject “SATRA Members Only access”

Click the access link in that email. You will be taken to the SATRA website again, and at that point you will have access to members-only content.

Please note: Please keep the email for future reference to access the Member area or repeat the same process to obtain a new email with the same valid authenticated link.

The following steps are for when you are returning to the membership area from the email containing the access link:

  1. Locate the email from webpass@satra.com with the subject “SATRA Members Only access”.
  2. Click the access link in that email. You will be taken to the SATRA website again, and at that point you will have access to members-only content.

The access link you are sent is valid up to 180 days. During that time, you can re-use the link you received to access the member-only content as often as you wish. The access link will activate a user session for one hour, after which time the link can be reused to continue to read the membership content.

Every time you use your access link, you will see a reminder of how much time remains before it expires, or if the link has expired you will be prompted to enter your email address again to get a new link.

You can also request a new link through the menu at any time.

Note: If your email address is not recognised, you will receive further instructions by email.

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