Access to Bulletin expert articles is reserved for members only.
Managing complaints about upper materials
Investigating causes for complaints that may be made about footwear uppers.
Physical upper faults are more likely to be aesthetic rather than safety related, and so do not cause a hazard to the wearer. Nevertheless, they can still give rise to complaints and, if widespread, could result in significant number of returns and potential financial loss.
Please see how SATRA Membership could benefit you.
To request access please enter your email address below.